10 Year Limited Warranty
Sheds By Design buildings are warrantied for 10 years, from the date of installation, against defects in material or construction. This warranty applies to the original purchaser only. At our discretion, we will repair or replace a defective part or material.
● Retain proof of purchase! Notify Sheds by Design within 30 days of any defect of material.
Warranty Does Not Cover:
Theft, abuse, neglect, willful damage of property by buyers family, buyers agents or third party breaking and entering, Damage to structure being moved from original install site in customers yard by buyer or third party shed movers. Unauthorized modification of structure, vandalism, accidents, damage caused by improper maintenance, damage caused by animals, pets, or vermin, damage caused by foundational / ground issues (settling ground, sinkholes, etc), Acts of nature such as floods, earthquakes, falling trees, tree limbs, tornados. This warranty is NOT Insurance. Please ensure your shed is covered by your Homeowners or Renters Insurance!
Warranty Repairs Process:
Repairs must be made by Sheds By Design and our Authorized Representatives.
Submit a warranty issue on our website: https://shedsbydesign.com/warranty/
We deliver within 7-14 business days!*
*In-Stock Sheds Only! ALL documents must be signed and deposit placed to initiate 7-14 business day delivery. Delivery estimates are weather permitting. Rainy weather will extend delivery times. Refer To Terms and Conditions for more details.
Sheds By Design Installation Agreement
FREE delivery 100 miles from our build shop for 8' 10' 12' building widths ONLY! 14' wide buildings are custom quoted based on your delivery address due to wide load DOT permits, escort vehicles and special hauling equipment needed to transport. Over 100 miles, ALL width sizes are custom quoted based on your delivery address. Minimum $149 charge on any size building delivered outside our 100 mile delivery from our build shop address. Additional mileage and other transportation costs will be added to quote and require your approval before finalizing purchase. Please note that 8’, 10' and 14’ wide sheds are measured wall to wall, while 12’ wide sheds are measured across eaves due to NC DOT regulations.
Delivery Estimates for Stock Sheds or Custom Order Sheds are approximate estimates. If we are unable to contact you (No response to calls & text messages) to confirm an available delivery day, delivery time will be extended beyond the initial estimated delivery range! Rainy weather / Saturated lawns, DOT restrictions such as wide-load shed hauling on holidays, or waiting on customers to prepare shed sites can extend Lead Times. If only a particular day of the week works to receive shed, instead of any day of the week, that can also extend delivery beyond estimated range. If a customer rejects an available delivery day based on their schedule or the weather, lead time will be extended from the original delivery estimate!
You will be given a time range, once the day of delivery is established, that the Delivery Specialist will be there from 8-12 AM or 12-4 PM the next day. Please be there during that time range so Delivery Specialists can proceed when they arrive with your building. The First 2 Hours of setup time are complementary! Labor charges apply beyond the First 2 Hours of setup time, and are calculated upon the arrival of the Delivery Specialist on property. Client agrees to be present, on site, to direct Delivery Specialists when they arrive, so there is no wait time, and to help keep Installations on Schedule. Most shed installations take 1 hour!
If you need advanced notice to take time off work, we can work with you. But please note, all delivery day estimates are weather permitting! If we give a 2-3 day scheduling notice, rather than a standard day-before scheduling notice, there is a higher chance of rain (and wet yards) happening in between the scheduling notice and tentative day of delivery! If a saturation rain were to happen, we would need to wait at least 3-5 days, from the rain stopping, for your yard to dry out before re-attempting to schedule a delivery day!
It is the responsibility of the Buyer to obtain any Applicable Permits! If building requires anchoring, anchor packages are $299 and include 4 Anchors & Installation when bundled with Building Purchase. Client agrees to inform Sheds By Design of the need for Anchor package, Ramp, or any other upgrade requests they wish to add to the order, at purchase! If Ramps and Anchor packages are not bundled with the Original Sale, and requested after the building has been installed in Client’s yard, a minimum $149 trip charge will apply!
Rent-To-Own and Finance Sales ONLY 1 PAYMENT DOWN UP FRONT IS REQUIRED TO RESERVE MOST STOCK BUILDINGS OR CUSTOM ORDER BUILDINGS! 1 PAYMENT DOWN APPLIES TO BUILDINGS UP TO $15,000. 2 payments required down on buildings $15,001 and over. Buildings delivered over 100 miles from our build shop sold on the rent to own program require a minimum 10% down payment and regular first months pmt up front. Two payments down required for all animal shelters. Rent-To-Own monthly payments are due approx 30 days AFTER the day of installation! Rent to Own contracts & Finance Terms have a No Penalty early payoff customers may exercise at any time to buy the building outright! Finance Sales payments may start 30 days from approved application and down payment, or 30 days from delivered building depending on which finance company is used.
Client agrees they will ensure a clear and accessible path to the Shed Installation Site. No trees, branches, wires, fences, narrow gates, vehicles, HVAC units, waterlogged soil, or any other obstacles or issues blocking or preventing shed delivery.
If there is a narrow access such as a gate, or trees on property, we recommend at least 3' ft more clearance than the width of the building, on both sides, to pass through. If you are concerned about property access, it is your responsibility to consult with a Sheds-By-Design Sales Representative who can confirm site access for your building. Delivery Specialists have the discretion to stop installation if they feel it is unsafe, or they are unable to continue to navigate a prefab structure in place. If there is a situation that prevents a delivery and requires a second trip, a minimum re-delivery charge of $299 will be added to the balance due.
It is the Clients responsibility to choose the optimal location on the property for Shed Install. Make sure your chosen location is not directly over a septic drain field. Also ensure that the location is back from property lines, or other right-of-ways such as power lines, gas lines, etc. If we are directed to install and level a building in a bad site, and then contacted to come and relocate and relevel the building, a minimum $299 Relocate / Relevel charge will apply.
Cancellations. If the buyer cancels a cash sale purchase within 3 business days they can receive a full refund of the deposit but please note, refunds depending on merchant policies and bank policies may take 12-15 business days to refund and post back to your account. If a customer cancels from 4-20 business days, 15% material restocking charge of the Total Retail Purchase Amount will be deducted from any refund. If Client cancels the purchase from 21-60 + business days, a 25% material restocking charge of the Total Retail Purchase Amount will be deducted from any refund!! Cancellations over 60 days from ordered / reserved buildings will incur a 35% restocking charge. After the restocking fee has been deducted, any remaining funds owed back to the Client will be issued within 12-15 business days. Minimum 1 Month Payment Down Rent To Own / Finance sales are non refundable per Rent To Own and Finance Company Policy.
Due to Insurance reasons, we do not move or haul away other brands of sheds! We can refer you to Shed Movers to move, or Structure Demolition Services to demolish your old shed prior to your new building installation!
Payment Methods. To cover the cost of credit card acceptance, we pass on a 3% credit card fee. This fee is not more than the cost of accepting these cards. There is no fee for Debit, Cash, Check, or ACH.
POLICY ON COMPLEMENTARY LEVELING / BLOCKING! The first one hour of labor to level and install your building is complimentary! (Most installs take 45 minutes or less!) We recommend a LEVEL ground pad or a LEVEL gravel pad! The buildings look better installed on a level pad, and the ease of access into the building is better when installed on a LEVEL ground pad, LEVEL gravel pad, or LEVEL concrete pad. If the shed placement site is not level, we start with minimum dimension block height (4” tall blocks) on the high side of the ground and add more blocks as the ground slopes down. Up to 12” height of blocking on sloping ground is complimentary! If blocking exceeds 12” of height on the lower side of ground, additional blocks are $4 each and paid directly to the installer at delivery, Going over 24” of blocking height as ground slopes down will incur additional labor charges due to the extra setup time in addition to block charges.
Cash Sale Custom Order or In Stock Sheds Payment On Delivery Cash sales require 50% Deposit to Order and 50% Balance Due At Installation! Balances are (POD) Paid-On-Delivery! Delivery Specialists are authorized to collect payments for balances at installation! Please make arrangements to pay the day of installation! Keep in mind large transactions on credit or debit cards may be over your bank’s usual daily limit or may be flagged as an unusually large transaction for review - consider calling your bank, credit union, or credit card company in advance and letting them know you plan to run a large transaction on a debit or credit card. I have read and Understood the POD (Payment On Delivery) Policy for Cash Sales, I will make arrangements to pay on the day of installation or if Rent to Own / Finance sale I will sign the delivery confirmation slip! Customer Initials _______
The PRIMARY BUYER is the person whose name is listed on the invoice, and we recommended that the primary buyer be present during install! If the primary buyer chooses not to be present at install, and has someone other than themselves oversee and approve the shed installation (their agent) we are not responsible for the primary buyer returning later and being unsatisfied with the placement of the building in the yard! Avoid putting ANYONE in charge of directing Delivery Specialists where to install your building but YOU to avoid having to request a relocation / relevel of your building! (Minimum charge $299 for relocate / relevel) I have read and understand my responsibilities as the Primary Buyer Customer Initials________
We care about your safety, During shed installation DO NOT ASSIST DELIVERY SPECIALIST WITH ANY PART OF SHED INSTALL! Let the professionals do their jobs! Never stand in front, behind, or beside moving buildings or equipment! Do not enter the building until the installer completes the install. Stay 50’ feet away, at all times, from the Buildings, Trucks, Trailers, Mule Machines, Jacks, etc. Stay within line-of-sight of the Delivery Specialist if you are outside your home observing the installation! It is your responsibility to keep yourself, household persons, children & pets a safe distance away from the prefab shed being installed, at all times. Children & Pets should be kept in the house during the entire building installation. I have read and understand and agree to keep myself, household persons, children and pets a safe distance away during building installation! Customer Initials_________
I have read, understand and agree to the terms of the Sheds By Design Install Agreement
Sign Name _________________ Print Name ________________ Date ___________